Service Restoration Ticket

{
    "requestType": "string",
    "issueType": "string",
    "description": "string",
    "contactDetails": {
        "customerContactName": "string",
        "customerContactNumber": "string",
        "customerContactEmail": "string"
    },
    "severity": "0",
    "assuranceChecklist": {
        "isolationTest": true,
        "cablesChecked": true,
        "ncdFirstSocket": true,
        "serviceEverWorked": true,
        "outsidePeak": true,
        "wiringIsolation": true
    },
    "performServiceRefresh": true,
    "externalTicketReference": "string"
}