Summary#
Telcoinabox sends CDRs via SFTP. CDRs are now also available for download via the Octane portal directly.
You will need to setup a SFTP server if you do not have one already so that we can push the files to you. Once this has been created, please provide the address, username and password in an email to your Account Manager or the Onboarding Team.
You will need to whitelist our Server IPs to ensure we can connect to your SFTP to push the files. For IP Details, please refer to Knowledgebase article 8981 (http://kb.telcoinabox.com.au/entry/8981/) Attached below is our CDR and data usage file specification. As part of your setup CDR and NBN data usage uploads will be configured, if you also require DSL usage please log a ticket to the Billing Systems team to request it added.
Two points we recommend you take note of in the CDR spec are the 'record type' and 'charge type'. The update and delete record types are used, although rarely, when an adjustment to the initial record we sent needs to be made. The charge type is used to differentiate between usage and recurring/incidental (other) charges which we deliver in the same file.
The majority of other charges will be delivered after our bills are generated on the 28th of the month, however, some charges will also arrive throughout the month. If you have any problems or queries, please feel free to contact the Billing team via Jeeves ticket or phone on 1300 683 526 option 3 (Open working days from 1PM-5PM Sydney time).
| File Name | File |
|---|
| Telcoinabox Wholesale CDR File Format | |
| Telcoinabox Wholesale CDR File Format (Dynamic CDR) | |
| Sample CDR | |
Modified at 2024-03-20 06:56:55
