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- Modify Mobile Feature(s)
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- Add a Recurring Bolt On Pack
- Remove a Recurring Bolt On Pack
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- Reference Data
Get Contact Log Types
Testing Env
https://benzine.telcoinabox.com/tiab
Testing Env
https://benzine.telcoinabox.com/tiab
POST
https://benzine.telcoinabox.com/tiab
contact-log
UtbContact:getContactTypes#
Request
Header Params
Content-Type
stringÂ
required
Example:
text/xml; charset=utf-8
Body Params application/xml
Body
objectÂ
required
getContactTypes
objectÂ
required
Example
<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<con:getContactTypes xmlns:con="http://contact.frontend.ws.utilibill.com.au/">
<login>
<userName>username</userName>
<password>password</password>
</login>
</con:getContactTypes>
</soapenv:Body>
</soapenv:Envelope>
Request samples
Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://benzine.telcoinabox.com/tiab/UtbContact' \
--header 'Content-Type: text/xml; charset=utf-8' \
--data-raw '<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<con:getContactTypes xmlns:con="http://contact.frontend.ws.utilibill.com.au/">
<login>
<userName>username</userName>
<password>password</password>
</login>
</con:getContactTypes>
</soapenv:Body>
</soapenv:Envelope>'
Responses
🟢200getContactTypes response
application/xml
Body
Body
objectÂ
required
getContactTypesResponse
objectÂ
required
Example
<?xml version='1.0' encoding='UTF-8'?>
<S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header />
<S:Body>
<ns2:getContactTypesResponse xmlns:ns2="http://contact.frontend.ws.utilibill.com.au/">
<return>
<contactTypes>
<description>Billing/Payments</description>
<subtypes>
<description>Adjustment</description>
<subtype>S500</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Audit Request</description>
<subtype>S255</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Business Data</description>
<subtype>S148</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Credit</description>
<subtype>S155</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Dial Up</description>
<subtype>S262</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Dispute</description>
<subtype>S156</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>DSL</description>
<subtype>S147</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Email</description>
<subtype>S149</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Enquiry</description>
<subtype>S157</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Hosted Voice</description>
<subtype>S151</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Inbound</description>
<subtype>S146</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>ISDN/Multiline</description>
<subtype>S144</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Landline</description>
<subtype>S143</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Mobile</description>
<subtype>S145</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Payment</description>
<subtype>S158</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Payment Plan</description>
<subtype>S159</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Rate Plan Change</description>
<subtype>S160</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Sanctuary Cove</description>
<subtype>S153</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>SIP</description>
<subtype>S152</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Voip</description>
<subtype>S261</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Webhosting</description>
<subtype>S150</subtype>
<type>N154</type>
</subtypes>
<subtypes>
<description>Wireless Broadband</description>
<subtype>S154</subtype>
<type>N154</type>
</subtypes>
<type>N154</type>
</contactTypes>
<contactTypes>
<description>Changes</description>
<subtypes>
<description>Account Details</description>
<subtype>S248</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Change Ownership</description>
<subtype>S247</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Change Plan</description>
<subtype>CP01</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Future Dated Plan Change</description>
<subtype>C002</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Hosted Voice</description>
<subtype>HV_C</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Misc</description>
<subtype>S250</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Bar</description>
<subtype>S400</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Change IP</description>
<subtype>S480</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Change Plan</description>
<subtype>S398</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Change Service Number</description>
<subtype>S397</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Product Configure</description>
<subtype>S399</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Product Plan Change</description>
<subtype>S479</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Shape</description>
<subtype>S402</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Speed Plan Change</description>
<subtype>C007</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Unbar</description>
<subtype>S401</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>NBN Unshape</description>
<subtype>S403</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Payment Details</description>
<subtype>S249</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Plan Change Cancelled</description>
<subtype>C003</subtype>
<type>C</type>
</subtypes>
<subtypes>
<description>Relocation</description>
<subtype>S246</subtype>
<type>C</type>
</subtypes>
<type>C</type>
</contactTypes>
<contactTypes>
<description>CID</description>
<subtypes>
<description>Optus Mobile - Issued</description>
<subtype>S273</subtype>
<type>N163</type>
</subtypes>
<subtypes>
<description>Optus Mobile - Rejected</description>
<subtype>S274</subtype>
<type>N163</type>
</subtypes>
<type>N163</type>
</contactTypes>
<contactTypes>
<description>Contact</description>
<subtypes>
<description>Fault Follow up</description>
<subtype>S278</subtype>
<type>O</type>
</subtypes>
<subtypes>
<description>Made</description>
<subtype>S251</subtype>
<type>O</type>
</subtypes>
<subtypes>
<description>Received</description>
<subtype>S252</subtype>
<type>O</type>
</subtypes>
<subtypes>
<description>Survey</description>
<subtype>S294</subtype>
<type>O</type>
</subtypes>
<type>O</type>
</contactTypes>
<contactTypes>
<description>Credit Management</description>
<subtypes>
<description>Auto-barring Failure</description>
<subtype>S381</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Bad Debt</description>
<subtype>S228</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Barring/Unbarring</description>
<subtype>S227</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Collections Call</description>
<subtype>S233</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Debt Recovery</description>
<subtype>S234</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Dispute</description>
<subtype>S229</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Inhouse Collections</description>
<subtype>S230</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Late Payment Fee</description>
<subtype>S231</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>NBN - End of Month Unshaping</description>
<subtype>S497</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Outsourced Collections</description>
<subtype>S232</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Payment Plan</description>
<subtype>S235</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Reminder Letter</description>
<subtype>S236</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>SMS/Email reminder</description>
<subtype>S237</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Stop Supply</description>
<subtype>WS001</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Usage Alert - Mobile</description>
<subtype>S295</subtype>
<type>N160</type>
</subtypes>
<subtypes>
<description>Usage Alert - NBN</description>
<subtype>S496</subtype>
<type>N160</type>
</subtypes>
<type>N160</type>
</contactTypes>
<contactTypes>
<description>Customer Care</description>
<subtypes>
<description>Account Mgt</description>
<subtype>S244</subtype>
<type>N161</type>
</subtypes>
<subtypes>
<description>Churn Intercept</description>
<subtype>S256</subtype>
<type>N161</type>
</subtypes>
<subtypes>
<description>Retention</description>
<subtype>S245</subtype>
<type>N161</type>
</subtypes>
<subtypes>
<description>Survey</description>
<subtype>S292</subtype>
<type>N161</type>
</subtypes>
<subtypes>
<description>Welcome Call</description>
<subtype>S242</subtype>
<type>N161</type>
</subtypes>
<subtypes>
<description>Welcome Letter</description>
<subtype>S243</subtype>
<type>N161</type>
</subtypes>
<type>N161</type>
</contactTypes>
<contactTypes>
<description>Disconnection</description>
<subtypes>
<description>Fault Issue Resolution</description>
<subtype>S463</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>NBN Disconnect</description>
<reasons>
<description>Already have service</description>
<reasonCode>S684</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Calling inclusions</description>
<reasonCode>S688</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Changed circumstances</description>
<reasonCode>S693</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Competitor Offer</description>
<reasonCode>S690</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Customer NBN Service</description>
<reasonCode>S679</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Do Not have new address</description>
<reasonCode>S686</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Incorrect phone number</description>
<reasonCode>S692</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Moving Overseas</description>
<reasonCode>S672</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Moving Overseas</description>
<reasonCode>S675</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>NBN Connected at wrong address</description>
<reasonCode>S691</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>NBN Drop outs / connectivity issues</description>
<reasonCode>S683</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>NBN Port/Churn Out</description>
<reasonCode>S694</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>NBN Service Performance</description>
<reasonCode>S677</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>NBN Speed Issue</description>
<reasonCode>S676</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>NBN Speed issues</description>
<reasonCode>S682</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Needs more usage</description>
<reasonCode>S687</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>No Longer Requires NBN Service</description>
<reasonCode>S673</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Not available at new address</description>
<reasonCode>S674</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Not available at new address</description>
<reasonCode>S685</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Other</description>
<reasonCode>S678</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Price Issue</description>
<reasonCode>S689</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Too long to activate NBN Service</description>
<reasonCode>S680</reasonCode>
<subtype>S477</subtype>
</reasons>
<reasons>
<description>Too long to fix NBN fault</description>
<reasonCode>S681</reasonCode>
<subtype>S477</subtype>
</reasons>
<subtype>S477</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Non-Payment</description>
<subtype>S458</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Other</description>
<subtype>S466</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Provisioning Error</description>
<reasons>
<description>Connected at wrong address</description>
<reasonCode>S659</reasonCode>
<subtype>S464</subtype>
</reasons>
<reasons>
<description>Incorrect phone number</description>
<reasonCode>S660</reasonCode>
<subtype>S464</subtype>
</reasons>
<subtype>S464</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Relocating</description>
<reasons>
<description>Moving Overseas</description>
<reasonCode>S650</reasonCode>
<subtype>S459</subtype>
</reasons>
<reasons>
<description>No Longer Requires Service</description>
<reasonCode>S648</reasonCode>
<subtype>S459</subtype>
</reasons>
<reasons>
<description>Not available at new address</description>
<reasonCode>S649</reasonCode>
<subtype>S459</subtype>
</reasons>
<subtype>S459</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Technician Issue</description>
<subtype>S462</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Troubleshooting</description>
<subtype>S465</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Unhappy with Product</description>
<reasons>
<description>Calling inclusions</description>
<reasonCode>S656</reasonCode>
<subtype>S461</subtype>
</reasons>
<reasons>
<description>Competitor Offer</description>
<reasonCode>S658</reasonCode>
<subtype>S461</subtype>
</reasons>
<reasons>
<description>Needs more usage</description>
<reasonCode>S655</reasonCode>
<subtype>S461</subtype>
</reasons>
<reasons>
<description>Price</description>
<reasonCode>S657</reasonCode>
<subtype>S461</subtype>
</reasons>
<subtype>S461</subtype>
<type>DC</type>
</subtypes>
<subtypes>
<description>Unhappy with Service</description>
<reasons>
<description>Other</description>
<reasonCode>S654</reasonCode>
<subtype>S460</subtype>
</reasons>
<reasons>
<description>Service Performance</description>
<reasonCode>S653</reasonCode>
<subtype>S460</subtype>
</reasons>
<reasons>
<description>Speed</description>
<reasonCode>S652</reasonCode>
<subtype>S460</subtype>
</reasons>
<subtype>S460</subtype>
<type>DC</type>
</subtypes>
<type>DC</type>
</contactTypes>
</return>
</ns2:getContactTypesResponse>
</S:Body>
</S:Envelope>
🔴500getContactTypes fault - InvalidLoginException
🔴500getContactTypes fault - InvalidParameterException
🔴500getContactTypes fault - ProcessingException
Modified at 2024-03-20 09:39:54