Update a Contact Log

Testing Env

https://benzine.telcoinabox.com/tiab

POST

/UtbContact

UtbContact:updateContact

This service is to be exposed by the Octane application. This service will be used by external systems such as the Service Provider and other Telcoinabox systems/sites to modify an existing contact log to a customer account in Octane.

This Octane service will be exposed as a SOAP message via the UtbContact WSDL.

Request

Header Params

Body Params application/xml

Example

<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
  <soapenv:Body>
    <con:updateContact xmlns:con="http://contact.frontend.ws.utilibill.com.au/">
      <login>
        <userName>username</userName>
        <password>password</password>
      </login>
      <contact>
        <custno>554433</custno>
        <ticketNo>123456789</ticketNo>
        <priority>3</priority>
        <status>CL</status>
        <notes>test contact log</notes>
        <dateAction>dd/mm/yyyy</dateAction>
        <userAction>username</userAction>
      </contact>
    </con:updateContact>
  </soapenv:Body>
</soapenv:Envelope>

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://benzine.telcoinabox.com/tiab/UtbContact' \
--header 'Content-Type: text/xml; charset=utf-8' \
--data-raw '<?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
  <soapenv:Body>
    <con:updateContact xmlns:con="http://contact.frontend.ws.utilibill.com.au/">
      <login>
        <userName>username</userName>
        <password>password</password>
      </login>
      <contact>
        <custno>554433</custno>
        <ticketNo>123456789</ticketNo>
        <priority>3</priority>
        <status>CL</status>
        <notes>test contact log</notes>
        <dateAction>dd/mm/yyyy</dateAction>
        <userAction>username</userAction>
      </contact>
    </con:updateContact>
  </soapenv:Body>
</soapenv:Envelope>'

Responses

🟢200updateContact response

application/xml

Body

Example

<?xml version='1.0' encoding='UTF-8'?>
<S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"
    xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
    <SOAP-ENV:Header />
    <S:Body>
        <ns2:updateContactResponse xmlns:ns2="http://contact.frontend.ws.utilibill.com.au/">
            <return>
                <custno>382700</custno>
                <dateAction></dateAction>
                <notes>test contact log update</notes>
                <priority>3</priority>
                <status>CL</status>
                <subtype></subtype>
                <ticketNo>9761515</ticketNo>
                <type></type>
                <userAction></userAction>
            </return>
        </ns2:updateContactResponse>
    </S:Body>
</S:Envelope>

Modified at 2024-03-21 01:36:47

Add a Contact Log

Query Contact Logs

Update a Contact Log

UtbContact:updateContact#

Request

Request samples

Responses

UtbContact:updateContact