Create Enquiry (NBN Diagnostic Test / Service Health Check)

Testing

Testing Env

https://benzine.telcoinabox.com/tiab/api

POST

/v1/service/enquiries/create

Last modified:2026-01-21 04:56:01

Creates an Enquiry against a specified Service to request specific details about a Service. This API can currently be used to submit a Diagnostic Test for an NBN service, or run a Service Health Check. Once an Enquiry is created, you will be able to pull the Enquiry details via the GET method once the applicable tests have been completed.

Request

Authorization

Send your HTTP requests with an

Authorization

header that contains the word Basic followed by a space and a base64-encoded string username:password

Example:

Authorization: Basic *****************

Body Params application/json

Examples

Responses

🟢200OK

application/json

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Record Not Found

Request Example

Shell

JavaScript

Java

Swift

cURL

Service Health CheckDiagnostic TestService Restoration Ticket

curl --location 'https://benzine.telcoinabox.com/tiab/api/v1/service/enquiries/create' \
--header 'Authorization: Basic <encoded-value>' \
--header 'Content-Type: application/json' \
--data '{
    "orderType": "SERVICE_HEALTH",
    "serviceId": "123456789"
}'

Response Example

200 - Example 1

{
    "orderId": "string"
}

Modified at 2026-01-21 04:56:01

List Orders (NBN)

Get Enquiry Detail